For first-time visitors

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What is a butler?

Butlers are professionals who provide comprehensive support for a variety of tasks, generally in the home or business environment, to ensure that clients and their families have a comfortable stay.
The role of a modern butler is to handle a wide range of tasks, including general household management, schedule adjustment, asset management, dealing with visitors, and staff management.
In particular, butlers are required to provide attentive service tailored to the lifestyles of wealthy and high-class clients.

Features of our butler service

Our butlers do not provide a set menu of services to an unspecified number of people like rental butlers, but rather serve exclusively, performing tasks that are completely custom-made to meet the customer’s wishes.
This enables us to build deeper relationships of trust and provide detailed services that meet the needs of each individual customer.
When it comes to disclosing information about butlers, we prioritize security considerations, which are also common in butler services abroad.
For that reason, in order to protect the safety of our current exclusive customers, we do not disclose the faces or information of our butlers to the media.

Examples of butler service

Butler

Daily life support services

– General household management at home (arranging for cleaning, laundry, and tidying)
– Preparation of daily meals and arrangement of a private chef
– Selection and arrangement of personal shopping and gifts
– Planning and management of hobbies and special events (golf and dinner reservations, etc.)
– Schedule management and reminder settings for customers

*If necessary, the butler will coordinate with qualified and experienced professionals and businesses to oversee the butler’s duties.

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Business support operations

– Preparation and adjustment of meeting materials and presentation materials
– Schedule management and arrangements for overseas and domestic business trips
– Management of business information based on confidentiality agreements
– Execution of special assignments (market surveys, research, etc.)
– Coordination and follow-up with business partners

*For specialized tasks, the butler will manage the overall work in cooperation with professionals and businesspeople with the appropriate qualifications and culture.

What is a concierge?

Generally, a concierge is a professional who provides special services in response to customer requests at hotels, luxury apartments, restaurants, general credit card companies, etc. Although they usually work at a fixed desk, as “hospitality professionals” they are responsible for a wide range of tasks to provide customers with a comfortable and satisfying experience. For example, they are required to flexibly respond to the diverse needs of customers, such as providing tourist information, making restaurant reservations, arranging transportation, arranging event tickets, and even supporting anniversaries and surprise productions.

Features of our concierge

Like hotel or apartment concierges, the main task is to make arrangements online via phone or email, but in cooperation with our butlers, we can provide a one-stop, detailed, face-to-face service, such as having our butlers visit the customer’s requested location to carry out the service.
We also cater to customers with movement restrictions and VIP customers who cannot be named.
Even for VIP customers who have various restrictions from a security standpoint, such as tasks or projects involving a large number of people, matters where the customer’s name cannot be made public, and only meetings with people with clear identities, our company and our concierges can handle everything and handle tasks and contracts on their behalf, making this a one-of-a-kind concierge service.

Examples of concierge service

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Daily life support services

– Arranging for a proxy attendance and congratulatory speech when you are suddenly unable to attend a friend’s wedding
– Arranging for musicians to hold a salon concert at your home
– Selecting a buyer or waste disposal company suitable for disposing of your belongings and arranging to be present at the work
– Coordinating search support when your child does not return home
– Arranging for the prompt delivery of items to your overseas travel destination when you leave something at home

*The butler will handle on-site correspondence, and the concierge will make arrangements and manage the overall situation.

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Travel and transportation support services

– Planning and arranging a surprise trip for a family using a business jet
– Adjusting and arranging a travel schedule departing from Tokyo at 1am and arriving in Osaka the next morning
– Selecting and arranging the best means of transportation and accommodations at overseas travel destinations

*Travel and on-site support will be handled by a butler or a specialist company, while the concierge will be in charge of planning and coordination.

What is a housemaid?

A housemaid is a professional who specializes in daily household chores. They perform a wide range of tasks to maintain a comfortable home, such as cleaning, laundry, cooking, and shopping. A housemaid is a professional who provides a comfortable environment for families through detailed support within the home.

Features of our housemaids

Our housemaid service caters to the lifestyles of each individual customer, and offers a wide range of services, from basic tasks such as cleaning, laundry, and shopping to picking up and dropping off children, accompanying them to hospitals, and special requests. Each customer is assigned a housemaid, who will provide more personalized service by gaining a deep understanding of the family’s preferences and lifestyle and building a relationship of trust.
In addition, our housemaids are professionals who have undergone rigorous selection and training, and can respond flexibly in emergencies. We promise to be close to our customers’ lives and provide dedicated support like a member of the family. Please use our housemaid service as a partner to improve your quality of life and realize a richer daily life.

Examples of housemaid service

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Cleaning duties

– Cleaning the living room, bedroom, bathroom, etc. and maintaining the cleanliness of the entire residence
– Arranging for cleaning of curtains, carpets, etc.
– Maintenance of furniture and lighting fixtures and support for tidying up
– Looking for your precious family dog ​​or cat

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Inventory management

– Check and manage inventory of food, daily necessities, and cleaning supplies
– Order and arrange for replenishment of necessary items
– Manage food freshness and items that require special storage conditions

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